Frequently Asked Questions
How long do I keep access to a course?
You receive at least 18 months of access for self-paced learning. If we ever retire content, we provide equivalent alternatives.
Are courses suitable for complete beginners?
Yes. Our Beginner track starts with tool safety, color harmony, and foundational bouquet mechanics. We clearly mark level on each course card.
Do I need expensive tools or rare flowers?
No. We design lessons around accessible tools and seasonal stems. Each course includes a suggested materials list and budget-friendly swaps.
Is there a certificate of completion?
Yes. You can download a digital certificate for any completed course. It reflects learning outcomes but is not a formal accreditation.
Can I get a refund?
We offer refunds within 14 days of purchase if under 20% of the course has been consumed. For bundles, partial refunds are prorated.
How does “Fallows” (favorites) work?
Click “Add to Fallows” in the catalog to save a course to your favorites list. You can manage it anytime on the Fallows page.
Do you teach the business side of floristry?
Yes. Our Business pathway covers pricing, proposals, client communications, and scheduling without false urgency.
What makes your approach “maternal”?
We prioritize clarity, pacing, and compassionate guidance. Lessons open with a brief grounding ritual and close with a kind action checklist.
Do you offer gifting options?
Yes. Add a gift note at checkout in the Cart. Recipients receive a kind welcome email without spammy upsells.